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Overview
The Member Portal is a platform where the Primary Account Holder can log in and manage their subscription. Log In Update Primary Contact Information View & Print Member ID Card(s) Manage Dependent...
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Login & Onboarding
Login You must request a user account from our Partner Success team in order to log in to Membersy Connect. You will be informed once your account is ready, and you will be given a temporary passwo...
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LogIn & Password Reset
Member Login On the Member Login screen, input your email address and password associated with your Membersy account. Forgot Password You can reset your password by typing in your email address a...
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Data Privacy & Retention Policy
Please refer to the Connect Privacy Policy for information regarding how we protect partner and member data.
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Browser Support Policy
Membersy officially supports the following browsers on both Connect and the Member Portal: Google Chrome: current (most recently released) version Microsoft Edge: current (most recently released) ...
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Home
The home screen in Membersy Connect gives you easy access to launch a member search, see the number of active accounts and members on your plan(s), and get a sense of which locations are doing well...
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Update Primary Contact Information
Edit Account Details To edit your account details, including your name and contact information, simply click on the "Edit" link to the right of the"Active Account" tab in your Member Portal. Upda...
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Glossary
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z A Account The relationship established between Membersy and a Primary Member in connection with...
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Manage Accounts
Create a New Account Search Existing Accounts Export Account Data Manage Account Account Details Dependents Subscription Details Payments Activity History Create a New Account You can create n...
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View & Print Member ID Card(s)
View Member ID Card(s) You can view your Member ID card by clicking on the "Member ID Card" button. Digital ID Card After clicking on the "Member ID Card" button, the Member ID Card screen will ...